Finishing places in tournaments

[Josh]

The Manual Import tab is disabled when auto-import is running. You can't be doing two separate imports at the same time.

[SharkBR]

Sorry, my mistake. When I disabled the auto import, the tab became available. I will try the import the files. Thanks.

[michanolimit]

I just tried to import a PokerStars single table SnG tournament summary (via email --> textfile) but it doesn´t update the tourney result.

I used the manual import tab and this ist the message I got:

2008/04/28 13:37:42: Import beginning
2008/04/28 13:37:42: Import file: C:\Dokumente und Einstellungen\Mich\Desktop\hh_1.txt
2008/04/28 13:37:42: + Complete (0 hands, 0 errors, 0 duplicates)
2008/04/28 13:37:42: Import complete. 0 hands in 1 file were imported. (0 errors, 0 duplicates)

For sure there can´t be hands imported as the summary only shows place and payout:

PokerStars Tournament #86392726, No Limit Hold'em
Buy-In: $30.00/$3.00
9 players
Total Prize Pool: $270.00
Tournament started - 2008/04/28 - 06:27:48 (ET)
Tournament finished - 2008/04/28 - 07:16:27 (ET)
1: Meribel (Amsterdam), $135.00 (50%)
2: michanolimit (Nuernberg), $81.00 (30%)
3: yotekiller (Kokomo), $54.00 (20%)
4: tafatt4 (bodø),
5: mugsy33 (Buffalo),
6: albtosca (melbourne , vic),
7: BENN94 (Wimsheim),
8: trotox (ROMA),
9: Dutch Rocket (Sydney),

You finished in 2nd place (eliminated at hand #17049704250).

64 hands played and saw flop:
- 1 times out of 13 while in small blind (8%)
- 4 times out of 13 while in big blind (31%)
- 2 times out of 38 in other positions (5%)
- a total of 7 times out of 64 (11%)

Pots won at showdown - 2 out of 3 (67%)
Pots won without showdown - 6


What went wrong?

[Josh]

Attach the file you were trying to import to a support ticket. I'll get it working.

[michanolimit]

just sent

thx