PT3 miss read my HH

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PT3 miss read my HH

Postby Highlow » Mon Sep 12, 2011 4:49 am

Recently i played a hand which was miss read by PT3, it now says that i lost the amount that i actully would have won..

Behind winner at session tab its says (spit pot)..

How do i configure the hand so its good again?


Ps i took the HH and put it in a new notepad and tryed to import manual so maybe it would overwrite it self didnt work..

What to do.. ?
Highlow
 
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Re: PT3 miss read my HH

Postby kraada » Mon Sep 12, 2011 9:10 am

Please attach the hand in question to a support ticket so that we can investigate further for you.
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Re: PT3 miss read my HH

Postby Highlow » Mon Sep 12, 2011 11:43 am

I send all the attachments you guys need i think, hope you guys can figure out what went wrong..

Thx
Highlow
 
Posts: 21
Joined: Fri Jan 14, 2011 10:59 am

Re: PT3 miss read my HH

Postby kraada » Mon Sep 12, 2011 11:54 am

Thanks, we appreciate it.
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