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installation problem

Posted:
Sat Feb 13, 2010 4:33 pm
by aos08
When I am trying to install postgreSQL, this comes up: "Please provide a password for the service account". I am typing a password, but gets the message: "The password specified was incorrect. Please enter the correct password for the postgres windows user account".
I don“t know what to do.
Re: installation problem

Posted:
Sat Feb 13, 2010 6:45 pm
by kraada
Try dbpass then svcPASS83 then postgrespass . If none of those three work, then click Start --> Run, type cmd and hit enter. At the prompt type:
net user postgres /delete
and hit enter. That will delete the service account so it can be recreated for you at which point you can put in whatever password your heart desires.
Re: installation problem

Posted:
Sun Feb 14, 2010 4:04 am
by aos08
thank you, it worked. But now there is another problem. When I come to "Configure PostgreSQL server information" I try to connect with my password but gets the message: "Unable to connect to the database. Please check the configuration."
Re: installation problem

Posted:
Sun Feb 14, 2010 5:38 am
by WhiteRider
That password should be dbpass, buy you could try the other two Kraada gave you as well if that doesn't work.
Re: installation problem

Posted:
Sun Feb 14, 2010 6:36 am
by aos08
I have tried them all, but still the same problem :-(
Re: installation problem

Posted:
Sun Feb 14, 2010 9:36 am
by kraada
Try following
this tutorial then connecting again and see if that helps. If it doesn't, make sure that your firewall isn't blocking PT3 or PostgreSQL (
Firewall Troubleshooting Guide).
Re: installation problem

Posted:
Sun Feb 14, 2010 4:13 pm
by aos08
I have done all that now. Followed every step. But the problem persists. "Unable to connect to this database. Please check the configuration."
Re: installation problem

Posted:
Sun Feb 14, 2010 4:25 pm
by WhiteRider
OK, then please
report your problem so we can investigate - attach the pokertracker.log file and the recent postgres logs.
Re: installation problem

Posted:
Mon Feb 15, 2010 5:48 am
by aos08
I finally solved the problem now by reinstalling postgreSQL. Thank you for your support.
Re: installation problem

Posted:
Mon Feb 15, 2010 9:43 am
by kraada
Glad to hear it :)