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Pokerstars not finding tables

PostPosted: Fri May 01, 2009 4:45 pm
by Raiseren
I play on Pokerstars and it seems that Acehud can't find the tables. The import of the files in pokertracker seems to work fine. I made sure that Pokerstars saves to the same file which ace hud directs to. But no tables are shown?

Re: Pokerstars not finding tables

PostPosted: Fri May 01, 2009 4:59 pm
by kraada
Which version of PAHUD are you using? If you aren't using 1.19.10, you should upgrade to that as it will likely fix your issues: link.

Re: Pokerstars not finding tables

PostPosted: Sun May 03, 2009 7:19 am
by Raiseren
The new Ace hud beta patch does not help. It still can't find the tables.

Re: Pokerstars not finding tables

PostPosted: Sun May 03, 2009 10:50 am
by WhiteRider
Are the hands importing correctly into PT2?
Do you have the correct databases selected in Options -> Preferences -> Databases -> Holdem?
Do you see the tables listed in the main PAH window?
Do you have the correct hand history folder configured in Options -> Preferences -> [site]?
What type of table are you playing at?
Check your filters aren't preventing stats being shown: Options -> Preferences -> Filters

IF you still can't get it working please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File

Re: Pokerstars not finding tables

PostPosted: Mon May 04, 2009 9:22 am
by Raiseren
Well it does seem that while pockertracker in the auto-import window states that it is importing new files, they are not coming into the database. Why is that? But anyway, should I not still be able to see mucked hands?

Re: Pokerstars not finding tables

PostPosted: Mon May 04, 2009 1:42 pm
by WhiteRider
Are you sure you're looking at the correct database? The same one you're importing into?
Can you please confirm that you are using PT2 and PAH, not PT3?

Please answer/check the rest of my questions too.

Re: Pokerstars not finding tables

PostPosted: Tue May 05, 2009 5:40 am
by Raiseren
WhiteRider wrote:Are the hands importing correctly into PT2?
Do you have the correct databases selected in Options -> Preferences -> Databases -> Holdem?
Do you see the tables listed in the main PAH window?
Do you have the correct hand history folder configured in Options -> Preferences -> [site]?
What type of table are you playing at?
Check your filters aren't preventing stats being shown: Options -> Preferences -> Filters

IF you still can't get it working please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File


I have selected the only database I have (My first Pokertracker database).
No I dont see the tables in the PAH window.
The hand history file directories is: C:\programmer\pokerstars\handhistory\raiseren. This is the same place where pockertracker is auto-importing from which seem, and the same place in which POkerstars is storing the hh files.
I am playing some small mtt and micro nl stakes.
At the filters I have not marked anything and the minimum hands required is 25.

Re: Pokerstars not finding tables

PostPosted: Tue May 05, 2009 7:18 am
by Raiseren
And btw I am using PT2.

Re: Pokerstars not finding tables

PostPosted: Tue May 05, 2009 11:17 am
by WhiteRider
If you are using Vista, please read this: Attention Microsoft Vista Users

If you're still having problems please create a support ticket as I suggested.

Re: Pokerstars not finding tables

PostPosted: Tue May 05, 2009 11:57 pm
by cpaz
I am having the same problem and everything was working fine yesterday. I didn't change anything. PT is still importing the hands and tracking everything fine. Although, PA is not loading my tables.