22 may 2009 pahud registration error

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Re: 22 may 2009 pahud registration error

Postby WhiteRider » Mon May 25, 2009 4:41 am

Hasuwisp wrote:Still have that problem, log file couldnt be created.


Did you enable logging successfully?
If you are using Vista you will need to disable 'User Account Control' (UAC).

Do you get some sort of message saying the log file couldn't be created?

hartmannr wrote:I am having the same problem. It worked fine earlier this week.
I re-installed and re-registered. It says I have an invalid code.

Please create a support ticket and send us a log file as requested above.
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Re: 22 may 2009 pahud registration error

Postby AWaaz » Mon May 25, 2009 11:56 am

Still having same problem. Sent log file a few days ago.

Thanks for your help.
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Re: 22 may 2009 pahud registration error

Postby WhiteRider » Mon May 25, 2009 12:03 pm

What is your ticket number? I can't see any tickets under your name.
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Re: 22 may 2009 pahud registration error

Postby Hasuwisp » Mon May 25, 2009 9:35 pm

I enabled logging by modifing config as guide said and then tried to run hud, no error log file created in log directory, i use xp.
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Re: 22 may 2009 pahud registration error

Postby APerfect10 » Tue May 26, 2009 10:00 am

This issue has been resolved.

Please re-enter your PAH registration code and it should register properly for everyone.

I apologize for the inconvenience.

Best regards,

Derek
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Re: 22 may 2009 pahud registration error

Postby Hasuwisp » Tue May 26, 2009 11:04 am

not solved for me nothing changed.
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Re: 22 may 2009 pahud registration error

Postby APerfect10 » Tue May 26, 2009 10:42 pm

Hasuwisp wrote:not solved for me nothing changed.


Then something is preventing you from connecting to the server. Did you make sure that PAHud.exe is allowed Full Internet access through any firewalls installed on your computer?

If you are absolutely certain that your firewall is not blocking PAH from connecting to the registration server then please enable logging, restart PAH, enter your code and when you receive the "Failed to communicate..." message, immediately send us your PAHud.log file via the support system.

Tutorial: How to Create a Log File

Best regards,

Derek
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Re: 22 may 2009 pahud registration error

Postby Hasuwisp » Tue May 26, 2009 11:17 pm

Yes its working now, strange that before i didnt need to put hud in firewall exception list.
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Re: 22 may 2009 pahud registration error

Postby WhiteRider » Wed May 27, 2009 5:01 am

You probably updated your firewall since then (the version at least) and sometimes they get over-zealous.
Anyway, glad you got it working!
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