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PT2 error

PostPosted: Sun Apr 13, 2008 6:41 am
by xoKisses
I'm getting an error message that says:

DBCode: 7 error text: SQLState = S1000

ERROR: duplicate key violates unique constraint "game_idx_01"

No changes made to database

and a bunch more. It says to send you the Error log and the HH file but I'm not really sure where to find the HH file that caused the error.
Thanks again,
xo*Kisses*xo

Re: PT2 error

PostPosted: Sun Apr 13, 2008 11:36 am
by ptrack pat
This is with a PostgreSQL database?
Are you sure only one instance of PT was running?
What email did you use to register PT? I don't have a record of this one used for the forum.

Re: PT2 error

PostPosted: Sun Apr 13, 2008 2:13 pm
by xoKisses
Yes Yes and I used [email protected] but I think that account is closed off.

Re: PT2 error

PostPosted: Sun Apr 13, 2008 2:50 pm
by ptrack pat
What version number of PT are you running? Version 2. what?
What site are you importing hands from?

Re: PT2 error

PostPosted: Mon Apr 14, 2008 3:15 pm
by xoKisses
v2 from Pokerstars.

Sorry so long in responding don't work much on Sundays.

Re: PT2 error

PostPosted: Mon Apr 14, 2008 3:15 pm
by xoKisses
Oops also, had husband send another Log of 30+ hands did you get that?

Re: PT2 error

PostPosted: Mon Apr 14, 2008 3:41 pm
by ptrack pat
I know it's v2, v2 what?? v2.16.03?? v2.17.01g??

Re: PT2 error

PostPosted: Mon Apr 14, 2008 3:46 pm
by xoKisses
2.15.00d lol sorry

Re: PT2 error

PostPosted: Mon Apr 14, 2008 3:56 pm
by ptrack pat
Install the latest PATCH, version 2.17.01g from this link (MAKE SURE YOU DOWNLOAD THE PATCH INSTALL, the second link on this page, and NOT the full version:
http://www.pokertracker3.com/products/PTH/download.php

and then try it again and see if the error still occurs.