Wrong Hud profile

[kraada]

If you hit F5 or otherwise refresh you should see the file size - unless this is something they changed for newer versions of windows I suppose. It works that way for me.

[hoernchen76]

Very strange. I did all I thought it could help me show that file.... nothing worked.

I restartet my PC, closed PT, F5, ...., .....

--> there is NO file in this folder. In the previous post I meant the folder contains 0 bytes. There is no log file with 0 bytes, there is no file at all.
Very very strange. I don't know what I should do.

In an other thread I wrote that I canceled the sending of log reports at startup, because it seems nothing happened over many minutes. Maybe that was because there is no file to send?

[kraada]

That's very odd - could we perhaps set up a remote session to see what is causing this behavior for you? I am wondering if it's permissions based and testing these things by remote session will probably be faster for both of us than by going back and forth.

If that sounds good to you, send me a PM with your availability and we'll work something out.

[Erlebnis]

As a matter of fact I've been searching for my logs as well (to send for the anti-aliasing thing) and can't find them either. The logs folder is empty - even though I always had logging enabled.

[Josh]

In PT4, you go to File -> Show Data Directory, the log files will be in the directory that opens, NOT in the Logs directory. You should see PokerTracker4.log and PokerTrackerHud4.log. They might not have the .log extension shown on your computer.

[Erlebnis]

In PT4, you go to File -> Show Data Directory, the log files will be in the directory that opens, NOT in the Logs directory. You should see PokerTracker4.log and PokerTrackerHud4.log. They might not have the .log extension shown on your computer.

Cool, yeah, then they're there :)