PT4 Crash - DB Backup (I think)

[PJs Ronin]

Did not have hand import running
No other programs apart from PT4 running in the VM

Having a general look around (Hand Range Models etc) and ended up in the Community tab. Saw the notice about 'not yet available" so decided to do some db backup work. Selected Database > Database Management and got this:

Screenshot.png

(134.8 KiB) Downloaded 927 times

Overlaid TM to show workload b4 taking screenshot. CPU load should be =< 10%.

Log files attached to ticket #116184

[WhiteRider]

Thanks. Have you tried again since? I can access database management while looking at the Community window - was this a one-off?

[PJs Ronin]

Can't reproduce... probably a 1 off.

[WhiteRider]

Thanks, we'll check your logs.